TERMS OF BUSINESS

Lessons Appointment Card

A Lesson Planner/Appointment Card will be issued on the first lesson. Clients are advised to carry the card so that at the end of a lesson the next appointment can be entered and progress recorded.

Driving Licence

Clients MUST personally ensure that they are the holders of a valid, current driving licence which must be produced at the first lesson, and will be regularly checked by their Driving Instructor. The picture on photocard licences expires after 10 years and your photocard licence must be up to date.

Clients MUST inform their Driving Instructor if they receive any endorsements on their licence during the time they are receiving tuition, including any short period of disqualification (SPD).

Clients MUST inform their Driving Instructor of any special needs or medical conditions they have that might affect their ability to drive.

Client Wellbeing

In the interest of comfort and safety, clients are advised to wear suitable footwear and comfortable clothing which does not restrict movement. Please ask your Instructor for any advice you may require.

Tuition Fees

Tuition fees are as stated in the fees section of these Terms of Business and may be payable in advance. All accounts must be cleared before taking the official Practical Driving Test.

Postponement of a Lesson by the Driving Instructor

If by reason of a vehicle failure or other emergency a lesson has to be postponed at short notice an alternative appointment will be made with mutual consent. If the postponement is a driving test, the Instructor will be responsible for the test fee if it cannot be cancelled within the required time regardless of the client's continuation of lessons with the Instructor.. Clients will appreciate that it may not always be possible to notify cancellation if breakdown occurs on the way to a lesson.

Driving tests take priority over lessons, therefore pre-booked lessons may have to be cancelled or postponed if the Instructor receives short notice of a driving test appointment.

Except as provided for above, the Instructor will give notice of rearrangement or postponement of a lesson within the same time limit as the Instructor imposes upon a client postponing or cancelling a lesson.

Postponement or Cancellation of Lessons by Clients

At least 24 hours notice of postponement or cancellation of a lesson is required. Please note that Sundays and Public Holidays are not counted as working days. Late cancellations will be charged for as specified in the fees section.

Notice to the Instructor (in writing, by telephone, e-mail or by text) shall be deemed to have been served on the day that the communication is received at the Instructor's premises, where it will be timed and recorded.

Postponement or Cancellation of a Practical Test

The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test.

If possible, the client will be advised in good time of the advisability of cancelling their test. The Instructor cannot be responsible for the loss of the test fee if the client fails to immediately notify the test booking office. The address and telephone number is given on the test appointment document.

THE INSTRUCTOR CANNOT BE HELD RESPONSIBLE FOR ANY POSTPONEMENT OR CANCELLATION OF A TEST BY THE TESTING AUTHORITY - AT WHATEVER NOTICE.

Clients should note that where lessons or tuition vehicle hire are cancelled at short notice because of a cancellation by the testing authority, fees are still payable. It may be possible for clients to claim lost fees from the testing authority and your Instructor will be able to advise you how to do this.

Instructor Guarantee

The Instructor guarantees that only legally authorised Instructors will give tuition.

Instructors official authorising documents will be displayed on the windscreen of the car and may be inspected freely at any time.

Clients may be accompanied on their lesson by a Senior Examiner whose job is to ensure that the tuition given meets the required standard. This is a legal requirement and is in the public interest.

The Driving Test

Your Instructor will advise the appropriate time to make an application for the Practical Driving Test. The advice will be based on the client's progress to date. It does NOT imply that the necessary standard has been reached, or that it will for certain be reached by the appointed test date. The Instructor will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the client expense, unnecessary failure, and the consequent delay in waiting for another test and obtaining a full licence.

The Instructor reserves the right to withhold the use of the training vehicle for the test or a lesson, if in the opinion of the Instructor the client is:

Not at driving test pass standard

Medically unfit (including eyesight)

Under the influence of drugs or alcohol

Is not properly licenced to drive

Consistently fails to keep or is late for appointments

Falls into arrears over payment

If, for any othe reason, the Instructor considers the client will be unsafe to handle a motor vehicle.

Clients may be accompanied on their test by a Senior Examiner whose job is to ensure that official standards of testing are observed by Examiners. This is a legal requirement and is in the public interest.

You are reminded that when you attend for your Practical Test, you MUST take the required documents with you. Failure to comply with this regulation may result in your test being cancelled; you will forfeit your test fee and have to apply for a new test date and pay the fee again.

.

In the event of the test appointment being made by the client, they are required to notify the Instructor as soon as possible of the date and time of the test and show the confirmation to their Instructor on their next lesson. The Instructor cannot accept any responsibility for booking an incorrect time or date for a test unless the appointment confirmation is produced. If the appointment is sent to the Instructor, then an undertaking is given to show the client the confirmation on their next lesson or notify them as soon as possible.

Clients should notify the Instructor immediately if the testing authority contact them to alter the date or time of a practical test. If the client fails to do this, the Instructor shall have no liability for any fees lost.

Lessons In Own Car

Lessons may be given in a client's own car if the Instructor is willing to do so, on condition that it is clearly understood:

The car is fully insured for teaching for reward - and this must be confirmed, in writing, by the vehicle underwriters.

The Instructor is coverd by such insurance to drive the car - to be confirmed as above.

The Instructor can in no way be held liable for any damage or accident. While the Instructor will make every effort to prevent the client having an accident, or damaging the car, it will be realised that their control is very limited. If clients wish to have lessons in their own car than a second rear view mirror must be provided for the Instructor. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.

Insurance

School cars are fully insured for tuition and driving tests. The Certificate of Insurance is available for inspection.

No liability of any kind can be accepted by the Instructor for the loss of, or damage to, any property belonging to, or in the possession of the client.

Legal Liability

Clients should be aware that their Instructor's primary objective is to promote road safety, and in doing so, he/she will have to issue instructions which clients must be prepared to carry out without undue argument.

The Instructor will make every effrort to train you to the highest standard, but can in no way be held liable for any errors you commit whilst driving and not accompanied by the Instructor either before or after a test pass.

During an official Driving Test the client is in charge of the vehicle and is liable for any fines or charges levied as a result of any motoring offence committed.

Complaints

If you are unhappy with any aspect of your tuition you should notify the Instructor without delay, and not later than 7 days from the date on which the cause of the complaint arose. Every effort will be made by the Instructor to satisfactorily deal with the complaint, these "Terms of Business" and "Code of Practice for Approved Driving Instructors" forming the basis for negotiations.

Should any dispute be unresolved mutually, then the client has the right to refer the matter to the Motor Schools Association of Great Britain Ltd, 101 Wellington Road North, Stockport, Cheshire. SK4 2LP

Signed for the Driving Instructor

Name: Lisa O'Sullivan Date: 10th July 2017